Help Center

Quick help for readings, reports, and product follow-through.

Use this page when you need a clear starting point for uploads, report access, product questions, or understanding how the reading flow works.

Reading Support

For the smoothest experience, use a clear front-facing photo with even lighting and keep the face centered and unobstructed.

If a generated report feels incomplete, refresh the report session after the reading finishes and re-open the full report page.

For jewelry, gifting, and purchase-related issues, include your order context and preferred resolution when you contact support.

Support Hours

The fastest support requests include your session context, what page you were on, and a concise description of the issue.